Employment experience at JHP Training:
I have valuable experience of most roles within employability. (New Deal clients, Skill seekers, Get ready for work, Positive moves and Training for work)

What do you enjoy most about your job?
I enjoy the variety of my job role as every day brings new challenges and I am consistently learning and growing in my role. I like meeting different people and find that everyone has individual needs that JHP try to meet.

What personal qualities are required to perform this role well?
Enthusiasm, Compassion, understanding, patience, caring, sense of humour, ability to adapt to any situation, communication,

What do you see as the biggest challenges of your job?
The biggest challenges of my job are making sure the customers complete their training and then go into employment.

In what way does working for JHP Training help you maintain a good Work/Life Balance?
The hours are steady and it’s good to know that when you finish at 4.45pm its family time. Another bonus to the job is not having to work at the weekend.

How do you see your future?
Hopefully continue to be successful in my role within JHP Training

A day in my life…
I do not ever have two days the same as my role is slightly different in Training for Work as the other programmes.
I have to interview clients, liaise with the job centres, and induct clients, book their training, and make sure they have a good CV, monitor that they are studying (if relevant) towards their training, set up mock tests to make sure they are prepared for their training,  get clients ready to go to training eg travel arrangements, accommodation if relevant, timesheets. I also have to make sure they get their qualification after training is complete.

Another part of my job is tracking my clients after they have left to find out if they are in employment. They are tracked for 6 months after they leave the programme.

I am also involved in the rapid response programme which involves giving clients who have been made redundant or are about to be made redundant a skills transfer analysis, this takes about an hour per client and involves going out to the work place to speak to the clients about their future career plans.